Mumbai, 22/3: Food-delivery giant Zomato Ltd is facing a backlash on social media for its plans to roll out a 10-minute food service that critics say raises road-safety risks for delivery riders.
CEO Deepinder Goyal said in a post late on Monday the service ‘Zomato Instant’ would rely on a densely located network of so-called food “finishing stations”, which will house bestseller items from restaurants and use a sophisticated demand prediction algorithm.
“Nobody in the world has so far delivered hot and fresh food in under 10 minutes at scale,” Goyal wrote on LinkedIn and Twitter. “We were eager to be the first.”
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