Amid constant complaints, DGCA directs airlines to send flyers link to passenger rights with tickets

New Delhi, 24/3: The Directorate General of Civil Aviation (DGCA) has directed all airlines to disseminate passenger-centric regulations and passenger rights along with air tickets, news agency ANI reported on Monday.

All airlines are directed to send the online link of passenger charter available on the Ministry of Civil Aviation in a message to the passenger (SMS/WhatsApp) once a ticket is booked and on airline tickets and on the airline website in a conspicuous manner letting passengers know their right.